Use the 'Replacement bill' transaction to re-create bills that were lost in the mail or that did not print due to a printer jam. This transaction may also be used to start the billing cycle early by manually printing the first bill in the series before the series has started.
Additionally, you can use 'Replacement bill' to preview your bills in order to verify that the messages are as you expect them to be prior to running the 'Billing' update.
To create a replacement bill, you must first use 'Lookup' to locate the order for which you would like to produce a replacement bill. (Click here for details on the lookup procedure.) Once you are on the "Subscription and prospect record" lookup screen, click on "Orders" to display the customer's orders, and then select 'Bill' from the 'Replacement...' submenu of the 'Transactions' menu.
QuickFill will create the replacement bill in the simple or detailed format depending on the billing package used for the billing series to which the customer belongs.
Next bill to be sent no earlier than
If you choose the first date, QuickFill will reset the "last bill sent" date to today's date, and the next bill will be sent after the interval defined in the billing series.
If you choose 'Next billing update run', QuickFill will not reset the "last bill sent" date. It will appear as though a replacement bill was never sent; the next bill will be sent on schedule (according to your billing series).
Print now, Print later, Preview, Mail merge, Cancel
Select one of these options. 'Print now' will cause the replacement bill to print immediately, 'Print later' will cause the replacement bill to be placed in 'Print saved report', and 'Preview' will cause the replacement bill to be printed to your screen. 'Mail merge' will create a mail-merge replacement bill in Microsoft Word 97 or higher (click here for details on mail merge templates ). Should you decide not to produce a replacement bill, select 'Cancel'.
Error messages
That order has no amount due
Check to see that you have entered the correct order number.
No
bills have been sent yet. Do you want
to send the first bill in the series?
This message will appear if you use the 'Replacement bill' transaction on an order for which no bills have been produced yet. If you choose 'Yes', the normal first bill will be printed and the next bill to be sent will be determined by your selection in the 'next bill to be sent' field. Choose 'No', if you decide that you do not want to print a replacement bill for the order.
The last bill sent was the cancel bill, but the publication definition screen no longer contains a cancel bill package
If you want to replace this bill, you must first change the publication definition so that your policy is to bill the unpaid balance after an order is canceled and that you have selected a cancel bill package.
The billing series does not contain a definition for effort x. Do you want to send effort y instead?
The billing series has been shortened since the last bill was sent. Choose 'Yes' to print the last bill in the series as currently defined.